Downloadable computer software for management of entire computer infrastructure, namely, software used to manage, configure and protect servers, desktop computers, workstations and PDAs and other network infrastructure, in the nature of, Simple Network Management Protocol (SNMP) and Windows Management Instrumentation (WMI) capable devices connected to computer and communications networks

Software as a service (SAAS) services, namely, hosting software for use by others for use in the management, monitoring, configuration and administration of computer networks, servers, computers and other networked items and end points, operating system programs, network management programs, utility programs and personal productivity programs for information management, word processing, creating spreadsheets, tables, graphs and charts, creation and display of presentations including text and graphics, electronic mail and instant messaging services, calendar and meeting scheduling, desktop publishing, project management, customer management, business planning, direct mail and business financial management and billing, online document collaboration, storage and editing and for organizing and analyzing data; application service provider, namely, hosting, managing, developing and maintaining applications, computer software, web sites and databases in the fields of the management, monitoring, configuration and administration of computer networks, servers, computers and other networked items and end points, personal productivity, wireless communication, mobile information access and remote data management for others for wireless delivery of content to handheld computers, laptops and mobile electronic devices; computer services, namely, remote management for others of computer networks, servers, computers and networked devices and endpoints; providing a web-based system and online portal for customers to remotely manage, administer, modify and control computer networks, servers, computers and other networked devices and endpoint devices, and computer software applications; web site hosting services