Records management services, namely, work flow documentation for intake, review, approval and denial of pharmacy prior authorization requests; pharmaceutical cost management services and drug utilization review services; [ business assistance services, namely, assisting health care plans, facilities and other companies with customer follow-up to improve customer outcomes and satisfaction through the use of telecommunication devices and computer networks; drug therapy management of documentation and medication to identify problems; pharmaceutical services, namely, processing online and telephone prescription orders in retail and central fill pharmacies; management services provided to pharmacies for controlling drug inventories ]

Electronic data interchange services in the field of healthcare transactions such as claims, eligibility, claim status, electronic remittance advice, prior authorizations, attachments and referrals that allow direct transaction and payment communications between healthcare providers and payers