Customer services, namely, order fulfillment services for others; Operation of telephone call centers for others; Customer service, namely, responding to customer inquiries for others in the fields of healthcare, communications, publishing, logistics, finance, travel, and hospitality; Accounts receivable management services; Operation of telephone call centers for others in the fields of healthcare, communications, publishing, logistics, finance, travel, and hospitality; Providing behind-the-scene office functions; Outsourcing in the nature of arranging service contracts for others in the field of finance; Customer relationship management; Customer service management for others; Total quality management services, namely, business management services for establishing business quality policy and determining business means for implementing those policies to improve customer satisfaction; Providing business services for others, namely, telemarketing services, namely, inbound and outbound telemarketing services; Identification of prospective new customers of others by telephone inquiry; Promoting the goods and services of others through direct telephone solicitation; order fulfillment services, namely, customer order follow-up by telephone inquiry; business inquiries, namely, market campaign follow-up by telephone inquiry; Computerized database management for others; Providing outsourced customer support centers for others; tax accounting, escrow accounting, and customer service, namely, responding to customer inquiries, in the field of banking

Debt recovery and collection services; Mortgage compliance consulting services concerning financial requirements for mortgages for mortgage lenders and servicers and mortgage brokers; banking, namely, underwriting, settlement, funding, and default mitigation in the field of money lending; outsource service provider in the field of finance