computer software for self-service and automated troubleshooting, diagnosis, resolution and maintenance of HDTV devices, gaming consoles and systems, IT systems, computer hardware, software, networks, applications and devices; computer software for technician initiated troubleshooting, diagnosis, resolution and maintenance of HDTV devices, gaming consoles and systems, IT systems, computer hardware, software, networks, applications and devices; computer software for data protection and data security, virus scan and virus removal; computer software for remote access and communications to and from technical support providers; computer software for diagnosing the health of a computer and recommending proper maintenance; computer software for troubleshooting, resolution and maintenance of HDTV devices, gaming consoles and systems, IT systems, computer hardware, software, networks, applications and devices; graphical user interface software; computer software and application development tools; computer software for automating workflows; computer software for automated technical support and maintenance of HDTV devices, gaming consoles and systems, IT systems, computer hardware, software, networks, applications and devices; computer software for optimizing performance of HDTV devices, gaming consoles and systems, IT systems, computer hardware, software, networks, applications and devices; computer software for generating and providing alerts and reports regarding performance of HDTV devices, gaming consoles and systems, IT systems, computer hardware, software, networks, applications and devices; computer software for monitoring, gathering and tracking data about a user's HDTV devices, gaming consoles and systems, IT system, computer hardware, software, networks, applications and devices, and for reporting and transmitting such data to the technical support provider; computer software for providing self-help and self-diagnosis tutorials and training to users; computer software for assessing and diagnosing presence and interconnectivity of technology and devices

software as a service (SAAS) for diagnosing the health of a computer and recommending proper maintenance; software as a service (SAAS) for troubleshooting, resolution and maintenance of HDTV devices, gaming consoles and systems, IT systems, computer hardware, software, networks, applications and devices; computer network diagnostic and maintenance platform; software as a service (SAAS) for data protection and data security, virus scan and virus removal; software as a service (SAAS) for automated technical support and maintenance of HDTV devices, gaming consoles and systems, IT systems, computer hardware, software, networks, applications and devices; software as a service (SAAS) for automating workflows; software as a service (SAAS) for optimizing performance of HDTV devices, gaming consoles and systems, IT systems, computer hardware, software, networks, applications and devices; software as a service (SAAS) for generating and providing alerts and reports regarding performance of HDTV devices, gaming consoles and systems, IT systems, computer hardware, software, networks, applications and devices; software as a service (SAAS) for remote access and communications to and from technical support providers; software as a service (SAAS) featuring graphical user interface software; software as a service (SAAS) featuring software development tools; software as a service (SAAS) for monitoring, gathering and tracking data about a user's HDTV devices, gaming consoles and systems, IT system, computer hardware, software, networks, applications and devices, and for reporting and transmitting such data to the technical support provider; software as a service (SAAS) featuring software for providing self-help and self-diagnosis tutorials and training to users; software as a service (SAAS) featuring software for assessing and diagnosing presence and interconnectivity of technology and devices; platform as a service (PAAS) featuring software platforms for automated technical support and maintenance of HDTV devices, gaming consoles and systems, IT systems, computer hardware, software, networks, applications and devices; platform as a service (PAAS) featuring software platforms for remote access and communications to and from technical support providers; platform as a service (PAAS) featuring software platforms for automating workflows, optimizing performance of HDTV devices, gaming consoles and systems, IT systems, computer hardware, software, networks, applications and devices, and for generating and providing alerts and reports regarding performance of HDTV devices, gaming consoles and systems, IT systems, computer hardware, software, networks, applications and devices; platform as a service (PAAS) featuring software platform for diagnosing the health of a computer and recommending proper maintenance; platform as a service (PAAS) featuring software platform for troubleshooting, resolution and maintenance of HDTV devices, gaming consoles and systems, IT systems, computer hardware, software, networks, applications and devices; platform as a service (PAAS) featuring software platform for data protection and data security, virus scan and virus removal; platform as a service (PAAS) featuring software platforms for graphical user interface software; platform as a service (PAAS) featuring software platforms for software development tools; platform as a service (PAAS) featuring software platforms for monitoring, gathering and tracking data about a user's HDTV devices, gaming consoles and systems, IT system, computer hardware, software, networks, applications and devices, and for reporting and transmitting such data to the technical support provider; platform as a service (PAAS) featuring software platforms for providing self-help and self-diagnosis tutorials and training to users; platform as a service (PAAS) featuring software platforms for assessing and diagnosing presence and interconnectivity of technology and devices; all of the foregoing specifically excluding computer software for calibrating and optimizing image processing parameters for cameras and display screens and services related thereto