The mark consists of a circle in turquoise with a white inner circle and a white head/body image with a symbol consisting of two white quarter circles, in the upper left hand corner of the circle with turquoise background shading; to the right of this is a turquoise circle with a white inner circle and white head/body image with a telephone symbol in white in the upper left hand corner of the circle; to the right of this is a turquoise circle with a white inner circle with an asterisk symbol in white in the center of the circle; below these circles are stylized capital letters P and A in navy blue in consecutive order, followed by a stylized capital letter C in turquoise and a stylized capital letter E in navy blue to spell the word PACE; a vertical navy blue line to the right of the word PACE; and the navy blue wording Professional Association for Customer Engagement with capital first letters to the right of the vertical line, all of this is on a white background which is not claimed as a feature of the mark.