apparatus for recording, transmission, reproduction and processing of data, sound and images, all in the field of in the field of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; computer software, namely, software for data processing, software for the creation, management, updating and operation of databases, software for providing electronic mail service access, software to provide access to a computer network, data transmission network, global communications network, private, restricted access networks, or to an internet search engine, all in the field of in the field of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality

business management assistance services in the field of customer relationship management, namely, in the operation of outsourced telephone call centers, in reputation management and protection, in managing and administering telemarketing and telesales services, and telephone secretarial services; business management and organization consultancy in the field of customer relationship management, namely, in the operation of outsourced telephone call centers, in reputation management and protection, in managing and administering telemarketing and telesales services, and telephone secretarial services; providing business support staff services in the field of customer relationship management, namely, in the operation of outsourced telephone call centers, in reputation management and protection, in managing and administering telemarketing and telesales services, and telephone secretarial services; telephone answering services in the field of customer relationship management

Providing access to computer or data transmission networks, in particular for global communications, private, or restricted access networks, all in the field of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; Electronic data transmission services in the field of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; providing access to a telephone network, to an internet search engine, to radiotelephone, data transmission, global communications networks, private or restricted access networks global communications server, or to a private or restricted access communications server in the field of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality

Creation, design and development of virtual and interactive images in the field of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; Consultancy and providing of expertise in the field of computing, namely, cloud computing and computer software, in the field of the field of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; computer software development and design in the field of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; Software maintenance, namely, computer software maintenance and maintenance of internet software, in the field of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; creating and hosting electronic commerce websites for others in the field of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; technical consultancy and providing of expertise in the field of searching for information via an internet search engine in the field of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality