Outsourcing services in the nature of operating, optimizing, and transforming business processes in the fields of aerospace and defense, automotive, communications, consumer goods, education, energy, financial services, healthcare, medicine, technology, hospitality and leisure, manufacturing, insurance, logistics and distribution, media and entertainment, medical devices, pharmaceuticals, biotechnology, public sector, publishing, resources industries, retail, utilities, human resources, information technology, consumer relationship management, e-commerce, compliance, finance and accounting, information and knowledge management, computer software, data storage, project management, business transformation, business platforms, sales and order fulfillment; outsourcing services in the nature of arranging procurement of goods and services for others, customer relationship management, and outsourcing services in the field of legal process