Computer software used to create, execute, and administer voice activated systems used for transaction processing and the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer software for speech and voice recognition; computer software for call automation; and computer software for analyzing the effectiveness of speech and voice recognition software, call automation software and software used to create, execute, and administer voice activated systems used for transaction processing and the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks

Application service provider featuring software for use in speech and voice recognition, software for call automation, software used to create, execute, and administer voice activated systems used for transaction processing and the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks, and software for analyzing the effectiveness of speech and voice recognition software, call automation software and software used to create, execute, and administer voice activated systems used for transaction processing and the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; consulting services for others in the field of design and customization of software in the fields of speech and voice recognition, software for call automation, software used to create, execute, and administer voice activated systems used for transaction processing and the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks, and software for analyzing the effectiveness of speech and voice recognition software, call automation software and software used to create, execute, and administer voice activated systems used for transaction processing and the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; software as a service (SAAS) services featuring software for speech and voice recognition; software as a service (SAAS) services featuring software used to create, execute, and administer voice activated systems used for transaction processing and the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; software as a service (SAAS) services featuring software for call automation; software as a service (SAAS) services featuring software for managing, updating, administering, tracking the performance of and analyzing the effectiveness of speech and voice recognition software, call automation software and software used to create, execute, and administer voice activated systems used for transaction processing and the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; software as a service (SAAS) services featuring software for telecommunications services, namely, voice and speech recognition for operation by others of a computer through means of voice commands; technical support services, namely, online telephone, email and in person troubleshooting for problems with computer software in the field of automated call handling services, voice activated software, and speech and voice recognition; maintenance, installation and updating of computer software for others; monitoring, managing, and tracking the performance of computer software for others; and computer services, namely, providing virtual and non virtual application servers, load balancing servers, call flow servers, and media servers to others