Market research services relating to customer loyalty; Facilitation services, namely, managing the collection and return of pharmaceuticals, medical devices, food and beverages, juvenile products, toys, home appliances, medical devices, durable goods, and consumer products; Facilitation services, namely, managing recalls of pharmaceuticals, medical devices, durable goods, and consumer products; providing information via mail concerning pharmaceutical return and recalls, medical device returns and recalls, durable goods returns and recalls and consumer goods returns and recalls; Planning and consulting services in the fields of returns and recalls for pharmaceuticals, medical devices, food and beverages, juvenile products, toys, home appliances, medical devices durable goods, and consumer products; Mystery shopping services to collect information about retail locations and consumers; Consulting services directed to managing the reduction of waste and the implementation of sustainable business alternatives; Business administration services in the nature of processing consumer complaints concerning product quality; collection and analysis of quality metric data in the nature of reviewing and processing consumer complaints concerning product quality in the field of pharmaceuticals, medical devices, food and beverages, juvenile products, toys, home appliances, medical devices, durable goods, and consumer products for business purposes; Collecting and analyzing consumer complaints data for purposes of minimizing business risk and potential liability for business purposes; financial record-keeping for regulatory compliance purposes for manufacturers, retailers, distributors and pharmacies; Competitive intelligence services, namely, providing business intelligence services in the fields of pharmaceuticals, medical devices, food and beverages, juvenile products, toys, home appliances medical devices, durable goods, and consumer products; business consultation services in the field of counterfeit detection, including, consulting regarding design and implementation of proactive measures to reduce the risk of counterfeit products and assessing the effectiveness of measures implemented to reduce counterfeit goods; Conducting competitive intelligence investigations relating to consumer complaints regarding product and service quality in the fields of pharmaceuticals, medical devices, food and beverages, juvenile products, toys, home appliances, medical devices, durable goods, and consumer products manufacturers, retailers, distributors and pharmacies; consulting services directed to business research and analysis for the reduction of waste and implementation of sustainable infrastructure development

Collecting and analyzing consumer complaints data for purposes of minimizing financial and business risk and potential financial liability

Waste disposal for manufacturers, retailers, distributors and pharmacies; hazardous and non-hazardous waste disposal services by means of waste disposal

Conducting investigations relating to consumer complaints for quality control for others; Quality audit services, namely, providing quality assurance services in the field of pharmaceuticals, medical devices, food and beverages, juvenile products, toys, home appliances, medical devices, durable goods, and consumer products; quality audit services, namely, product testing in the form of product purchase for testing purposes; providing quality assurance in the fields of pharmaceuticals, medical devices, food and beverages, juvenile products, toys, home appliances medical devices, durable goods, and consumer products; Designing and implementing proactive measures to reduce the risk of counterfeit products

Providing consultation services in the fields of brand monitoring to ensure the integrity of genuine products and services for purposes of reducing the risk of counterfeits; Conducting safety investigations relating to consumer complaints regarding product and service quality in the fields of pharmaceuticals, medical devices, food and beverages, juvenile products, toys, home appliances, medical devices, durable goods, and consumer products manufacturers, retailers, distributors and pharmacies