Computer hardware that enables teleconferencing via wide-area data networking, video communications, voice communications, voice-over Internet protocol communications, video-over Internet protocol communications, online communications, voice-over-digital-subscriber line communications, video-over-digital-subscriber line communications, voice mail, video mail, call forwarding, caller ID, call waiting, 3-way calling, conferencing, customized phone number directories, call routing services and voice-over digital line communications; computer software that enables teleconferencing via wide-area data networking, video communications, voice communications, voice-over Internet protocol communications, video-over Internet protocol communications, online communications, voice-over-digital-subscriber line communications, video-over-digital-subscriber line communications, voice mail, video mail, call forwarding, caller ID, call waiting, 3-way calling, conferencing, customized phone number directories, call routing services and voice-over digital line communications; on premise rented technology equipment on customer's premise, namely, computer software and computer programs for database management, electronic spreadsheets, designing, creating, editing and publishing documents, note taking, email, calendaring, contacts management, presentation graphics, desktop publishing, document management, word processing, instant messaging, Voice over Internet Protocol (VoIP), video conferencing, audio conferencing, application sharing, computer desktop sharing, file transfer, sensing and providing user presence information, and telephony, computer network security, anti-virus protection, and intrusion detection and prevention

Cloud computing services, namely, cloud hosting in the nature of scalable and interoperable hosting of computer software, Internet websites, Internet web software applications, electronic databases, digital content, and business computer software applications of others that are accessible via the Internet; technical support services, namely, administration, management and troubleshooting in the nature of service desk/help desk services, providing dedicated service desk/help desk personnel, troubleshooting of computer software and network problems, and diagnosing of computer hardware problems in the field of open cloud computing services, namely, open cloud hosting in the nature of scalable open cloud hosting of computer software, Internet websites, Internet web software applications, electronic databases, digital content, and business computer software applications of others that are accessible via the Internet; infrastructure as a service (IAAS) featuring open standards computer software platforms for creating, managing, and deploying open cloud computing infrastructure services; installation, configuration, and operation of computer software platforms for creating, managing, and deploying open cloud computing infrastructure services; and research, design, and optimization of computer hardware and software to run computer software platforms for creating, managing, and deploying computing infrastructure services; and design, deployment, support, management, and maintenance of open cloud computing infrastructure software for others; design, deployment, support, management, and maintenance of open cloud computing infrastructure software for government entities and companies who wish to use such open cloud software and the cloud's open standards operating system in their data centers