Computer programs and instructional manuals sold as a unit, namely, software tools for a model-driven, component-based and repository-driven software development, and computer software for creating a software-based environment for the distributed development of thin and fat server architecture; software development tools for managing software development life cycle; computer software and systems composed of a combination of computer hardware and software for application lifecycle management, application support and maintenance, application transformation, application development, application performance management, test data and environment management, enterprise data management, real-time data masking, data transformation, data modeling and user activity integration, multi-vendor governance, collaboration, workflow orchestration and management, application analysis and intelligence, enterprise resource planning, business process management, product life cycle management, customer relationship management, supply chain management, electronic procurement of goods and services and back office transaction processing; computer software and computer systems composed of a combination of computer hardware and software for time recordal, billing, auditing, subscription management and managing business processes and business workflows

Printed matter, namely, educational and training materials, product manuals, pamphlets, brochures and promotional materials in the nature of reports and printed articles, all in the field of software tools for component-based software development, and creating a software-based environment for the distributed development of thin and fat server architecture

Business consultation services, namely, business process improvement and enterprise architecture design; business consulting services relating to the integration of the areas of business process technology, organizational learning, change management, and operational sustainability; assistance, advisory services and consultancy with regard to business planning, business analysis, business management, and business organization; business management and enterprise organization consultancy; conducting business productivity analyses; cost price analysis; marketing research services; compilation and systemization of information into computer databases; business management and consultation in the field of data conversions and business intelligence

Consultancy and information services relating to information technology, information technology architecture and infrastructure and computer system integration; planning, design and management of information technology systems; computer software consultancy; computer software development and computer programming development for others; design, development, installation and maintenance of computer software and computer software tools; providing a web site that features information on computer technology and programming; technological planning and consulting services in the field of computer hardware systems and software applications; information technology consultation and information services relating to information technology in the fields of enterprise resource planning, business process management and product life cycle management; data conversion of computer programs and data, not physical conversion; data conversion of electronic information; recovery of computer data