SMART CHAT MAKES IT SIMPLE - Trademark Details
Status: 710 - Cancelled - Section 8
Serial Number
85769189
Registration Number
4569037
Word Mark
SMART CHAT MAKES IT SIMPLE
Status
710 - Cancelled - Section 8
Status Date
2021-02-19
Filing Date
2012-11-01
Registration Number
4569037
Registration Date
2014-07-15
Mark Drawing
4000 - Standard character mark
Typeset
Published for Opposition Date
2013-09-10
Attorney Name
Law Office Assigned Location Code
M80
Employee Name
MAI, TINA HSIN
Statements
Goods and Services
Computer systems comprising computer hardware and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems comprising computer hardware and software for automating, managing and analyzing live agent interactions with customers over computer and phone networks; computer systems comprising computer hardware and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems comprising computer hardware and software for measuring and analyzing customer activity in automated interactions and agent-assisted interactions to predict and understand customer requests, preferences and interests; computer systems comprising computer hardware and software used to create and administer software for automating customer service and sales tasks
Goods and Services
Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, document reproduction, document copying tasks, business and financial records management, records management, namely, document indexing for others, accounting, business and marketing consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle
Goods and Services
Telecommunications services, namely, voice and speech recognition for operation by others of a computer through means of voice commands
Classification Information
International Class
009 - Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus. - Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
US Class Codes
021, 023, 026, 036, 038
Class Status Code
2 - Sec. 8 - Entire Registration
Class Status Date
2021-02-19
Primary Code
009
First Use Anywhere Date
2013-01-22
First Use In Commerce Date
2013-01-22
International Class
035 - Advertising; business management; business administration; office functions. - Advertising; business management; business administration; office functions.
US Class Codes
100, 101, 102
Class Status Code
2 - Sec. 8 - Entire Registration
Class Status Date
2021-02-19
Primary Code
035
First Use Anywhere Date
2013-01-22
First Use In Commerce Date
2013-01-22
Correspondences
Name
Michael Glenn
Address
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Trademark Events
Event Date | Event Description |
2012-11-05 | NEW APPLICATION ENTERED IN TRAM |
2012-11-07 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
2013-02-28 | ASSIGNED TO EXAMINER |
2013-03-04 | NON-FINAL ACTION WRITTEN |
2013-03-04 | NON-FINAL ACTION E-MAILED |
2013-03-04 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
2013-06-25 | FAX RECEIVED |
2013-06-26 | ASSIGNED TO LIE |
2013-06-26 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
2013-06-26 | AMENDMENT FROM APPLICANT ENTERED |
2013-07-15 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
2013-07-15 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
2013-07-16 | TEAS/EMAIL CORRESPONDENCE ENTERED |
2013-07-15 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
2013-07-15 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
2013-08-06 | EXAMINERS AMENDMENT -WRITTEN |
2013-08-06 | EXAMINERS AMENDMENT E-MAILED |
2013-08-06 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
2013-08-06 | EXAMINER'S AMENDMENT ENTERED |
2013-08-06 | APPROVED FOR PUB - PRINCIPAL REGISTER |
2013-08-07 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
2013-08-21 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
2013-08-22 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
2013-09-10 | PUBLISHED FOR OPPOSITION |
2013-09-10 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
2013-11-05 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
2014-04-24 | TEAS STATEMENT OF USE RECEIVED |
2014-05-19 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
2014-04-24 | USE AMENDMENT FILED |
2014-05-19 | STATEMENT OF USE PROCESSING COMPLETE |
2014-06-10 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
2014-06-10 | LAW OFFICE REGISTRATION REVIEW COMPLETED |
2014-06-11 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
2014-07-15 | REGISTERED-PRINCIPAL REGISTER |
2018-06-20 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
2019-07-15 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
2021-02-19 | CANCELLED SEC. 8 (6-YR) |