Providing on-line non-downloadable library management software used by libraries and educational institutions to manage a wide variety of on-line library administrative tasks and library functions, such as creating calendars of events, performing event registration, scheduling patron research appointments and consultations with librarians, managing room reservations, capturing and analyzing statistical information regarding library operations, enabling on-line chatting, emailing, and SMS messaging with patrons, enabling social networking to increase online visibility, and creating, organizing, and distributing digital library reference guide content; computer services, namely, creation, design, development, and maintenance of website portals for libraries