Computer and technological professional services in the field of electronic security systems, namely, conducting site surveys, risk assessments and providing recommendations on improving infrastructure to support electronic security systems; providing computer network design for other, namely, network requirements and designs, testing, implementation, and mobilization plans; providing pre-configuration of equipment and software, including bench testing, matching the ROM level of devices to the application software's required ROM level, IP address assignment, changing the factory default passwords, capturing MAC addresses, testing with the video management software; technical support services, namely, providing video management system configuration services including advising on camera descriptions, assigning cameras to groups, assigning cameras to users or partitions, developing camera recording schedules, setting video motion detection profiles, configuring and integrating maps and layouts with security assets and end-points, setting user profiles, and assigning users to user groups and levels; providing repair and maintenance services, namely, technology refreshes for end-point devices, remote and break-fix troubleshooting support services, on-demand support services, and system predictive maintenance support