Providing a web site featuring product ratings of the consumer goods of others in the field of retail services; Providing a web site featuring product ratings of the consumer services of others in the field of retail services; Providing a web site featuring the ratings, reviews and recommendations on products and services for commercial purposes posted by users; Providing a website for users with specific informed recommendations of specific consumer products and services validated by the users' inputted preferences and social network; Providing an interactive web site for persons to register complaints against companies and/or services of all types; Providing an on-line directory information service featuring information regarding retail services; Providing business information via a website; Providing consumer information in the field of retail services; Providing independent ratings and reviews of other businesses for commercial purposes; Providing information about the goods and services of others via the global computer network; Providing on-line referrals in the field of retail services; Provision of a web site featuring commercial information on shopping; Provision of information and advice to consumers regarding the selection of products and items to be purchased