business management consulting services, namely, the provision of sales and marketing lead generation, sales referral services, sales appointment setting, sales process identification and strategic analysis, sales program development and program implementation using telemarketing, Internet marketing, fax, direct mail and voice broadcast messaging for private, public, commercial and industrial businesses all for the benefit of others; business services, namely, providing information and advice regarding the purchase for others of computer software for use in customer relationship management (CRM); procurement, namely, purchasing for others of computer software for use in customer relationship management (CRM); consulting services with respect to the purchase of telephone and call centre equipment; consulting services with respect to the operation and management of telephone call centers; marketing and telemarketing services, namely, the creation and development of employee job descriptions and planning and implementing telemarketing scripts and telemarketing programs and strategies, all for the benefit for others; business consulting; sales professional recruiting, hiring and management services for others; compiling customer specific databases and lists for marketing purposes