Advice on the analysis of consumer buying habits and needs provided with the help of sensory, quality and quantity-related data; Business and management consulting for healthcare providers and related businesses; Business assistance services, namely, assisting health care facilities and other companies with customer follow-up to improve customer outcomes and satisfaction through the use of telecommunication devices and computer networks with automated interaction and data feedback, monitoring and compilation capacity; Business services provided to the healthcare industry, namely, the collection, reporting, and analysis of healthcare quality data for business purposes; Collecting and analyzing claims data from healthcare organizations for business purposes; Conducting employee incentive award programs to promote quality; Conducting quality assurance surveys in hospitals to determine service quality; Consulting in the fields of healthcare operations management and hospital operations management; Electronic data collection and data submission services for business purposes in the fields of medicine and healthcare; Healthcare management service organization (MSO) services, namely, providing practice organization, management and administrative support services to individual physicians or small group practices; Promoting collaboration within the scientific, research and medical communities to achieve advances in the field of healthcare; Promoting collaboration within the scientific, research and provider communities to achieve advances in the field of healthcare; Promoting the exchange of information and resources within the scientific research and medical communities to achieve advances in the field of healthcare; Providing reimbursement benchmarking information and other market intelligence to healthcare organizations; Rating the environmental qualities and impact of consumer products of others for the purpose of making purchasing decisions; Total quality management services, namely, business management services for establishing business quality policy and determining business means for implementing those policies to improve customer satisfaction