Computer software that provides web-based access to applications and services through a web operating system or portal interface, namely, for IT visibility of hardware, software, and applications, for IT rationalization of applications from a business and technology point of view, for optimization of the desktop computer environment of an organization by providing a single OS image and automating client application installations, and for managing an IT system environment, deployment, troubleshooting, and security; Computer software that provides integrated IT management intelligence by combining information from hardware, software and applications across an organization and presenting it in an easy-to-understand user interface; Computer software that provides for IT visibility and date normalization tools and management of IT systems of an organization; Computer software that provides for the set up, configuration, monitoring, administering, and management of IT systems; Computer software for computer system and application development, deployment, and management; and Computer software that provides for IT visibility of hardware, software, and applications, for IT rationalization of applications from a business and technology point of view, for optimization of the desktop computer environment of an organization by providing a single OS image and automating client application installations, and for managing an IT system environment, deployment, troubleshooting, and security