Providing an interactive web-based portal featuring technology, namely, providing online non-downloadable software via a portal that compiles real-time data from a variety of publicly available on-line sources, processes, summarizes and transmits data, and provides real-time feedback to provide decision support for managers of incidents, crises or any event the nature of which would trigger the system, all to better manage interactions between work force, citizens, and the general public during crisis situations; providing an interactive and centralized web-based portal featuring online non-downloadable software for use in gathering, processing and transmitting time-sensitive notifications and alerts in the field of predicting and managing incidents, crises or any event the nature of which would trigger the system throughout the incident lifecycle