Computer consultation, computer software development for others and computer systems programming for others in the fields of desktop personal computers, server, Internet browsers, mobile devices, namely, phones and personal digital assistants (PDAs) and mainframe systems; Design, development, installation, upgrade and maintenance of computer software; Business technology software consultation services; Software as a service featuring software for enterprise resource planning, sales force automation, supply chain management, supplier relationship management, customer relationship management, financial management, human capital management, program and project management, asset lifecycle management, data warehousing, enterprise portal and knowledge management; Technical support services, namely, troubleshooting of computer software problems, installation, administration, and troubleshooting of web and database applications; technical writing for others in the field of software; technical testing and verification for the purposes of certification in the field of computer software, web and database applications