computer software programs and user manuals therefor sold as a unit for use in automation of general business and plant operations, namely, accounting, time and space management, payroll, order processing, invoicing, scanning, inventory control, materials control, contracting, claim processing, generation of contracts and other forms, purchasing, manufacturing, pricing, forecasting, quotation processing, equipment automation, sales management, project planning, presentations, sales and operations analysis, retail applications, for producing, communicating, automating, retrieving, tracking, identifying, documenting, recording, analyzing, controlling, testing, monitoring, reporting, and automating entire manufacturing and/or office process for use in the energy industry; multi-commodity supply, trading and risk management software for the automation of accounting, trading, invoicing, inventory management, contracting, generation of contracts and other forms, purchases, sale, manufacturing, pricing, forecasting, quotation processing, scheduling, credit analysis and management, risk analysis and management, operations analysis, for producing, communicating, automating, retrieving, tracking, identifying, documenting, recording, analyzing, controlling, testing, monitoring, reporting, and automating entire supply chain, trading, risk and logistics process; computer software for use in the management of supply and trade transactions, risk assessment and risk management, scheduling, inventory management, logistics, settlement, pricing, credit management, trading, supply, business process definition and management elements which users can adapt to function in particular circumstances; computer software programs and user manuals therefor sold as a unit for use in the automation of general commodity trading, risk, and logistics management, namely, for automation of accounting, trading, invoicing, inventory management, contracting, generation of contracts and other forms, purchases, sale, manufacturing, pricing, forecasting, quotation processing, scheduling, credit analysis and management, risk analysis and management, operations analysis, for producing, communicating, automating, retrieving, tracking, identifying, documenting, recording, analyzing, controlling, testing, monitoring, reporting, and automating entire supply chain, trading, risk and logistics process

brochures about risk management, multi-commodity supply, trading and risk management software and services; computer manuals for risk management, multi-commodity supply, trading and risk management software and services; computer program manuals for risk management, multi-commodity supply, trading and risk management software and services; instruction sheets in the field of risk management, multi-commodity supply, trading and risk management software and services; manuals in the field of risk management, multi-commodity supply, trading and risk management software and services; publications, namely, brochures, booklets, and printed teaching materials in the field of risk management, multi-commodity supply, trading and risk management software and services; computer user manuals, computer program manuals, instruction manuals and brochures, all the aforementioned goods for use in the field of management of supply and trade transactions, risk assessment and risk management, scheduling, inventory management, logistics, settlement, trading, supply, business analysis, contract and purchase and sales management; publications, namely, brochures, booklets, training manuals and printed teaching materials in the field of management of supply and trade transactions, risk assessment and risk management, scheduling, inventory management, logistics, settlement, trading, supply, business analysis and purchase and sales management

computer consulting and software design services; research, development, design and upgrading of computer software; computer hardware and software consulting services; consulting services in the field of design, selection, implementation and use of computer hardware and software systems for others; consulting services in the field of computer-based information systems for businesses; technical consulting services in the field of design, selection, implementation and use of computer hardware and software systems for others and computer-based information systems for businesses; business technology software consultation services; design and development of computer software for the improvement of business process automation and functions; development of customized software for others for use in the management of supply and trade transactions, risk assessment, scheduling, inventory management, logistics, settlement, trading, supply, business analysis and purchasing and sales management