Computer monitoring service which tracks hardware performance and processes and sends out historical reports and alerts; Computer network configuration services; Computer security service, namely, restricting access to and by computer networks to and of undesired web sites, media and individuals and facilities; Computer services, namely, monitoring, testing, analyzing, and reporting on the Internet traffic control and content control of the web sites of others; Providing information at the specific request of end-users by means of telephone or global computer networks; Remote computer network technical monitoring and software maintenance services; Technical support services, namely, 24x7 monitoring of network systems, servers and web and database applications and notification of related events and alerts