Consulting services for businesses and organizations in the nature of collaborating on, conducting, and hosting online meetings, gatherings, and interactive discussions; Software application consulting services in the fields of creating, maintaining, and utilizing customized web pages and web sites featuring user-defined information, organizational, business and personal profiles, and general business and organization information; Software application consulting services for businesses and organizations in the nature of collaborating on, and sharing, user generated content, namely, documents, videos, images, business and organizational ideas, and strategic and operational ideas; Software application consulting services for businesses and organizations in the fields of providing, hosting, creating, and maintaining on-line computer databases, communities, and on-line searchable databases; Software application consulting services for businesses and organizations in the fields of providing, hosting, creating, and maintaining on-line forums for businesses and organizations for conducting online meetings, gatherings, and interactive discussions, sharing and collaborating on the creation of documents, videos, images, personal profiles, user-defined information, and other user generated content in the nature of business and organizational ideas, and strategic and operational ideas; Consulting services in the fields of business and organization leadership strategy, planning and management, human capital management, customer experience, business organization and operation, and internal and external collaboration for employees, constituents, customers, and vendors; Software application consulting services and technical support services for businesses and organizations in the fields of customer service and customer interaction management, namely knowledgebase, email, chat, telephone routing, on-line communities, co-browsing, and social media services and solutions