Facilitation of business-to-business and consumer e-commerce, namely providing logistical services, order fulfillment and sales tracking, inventory, inventory management, warehouse, warehouse management and product returns management for a wide variety of goods; fulfillment services for others, namely receiving, processing and shipping orders; fulfillment of internet merchandise orders by means of integrated warehouse and order management software, including but not limited to picking, packing and shipping; fulfillment and reporting services, namely responding to, confirming and filling customer orders and processing returns for electronic retailers; technical assistance in the establishment and operation of electronic retail stores; product literature order processing on behalf of others, managing inventory of printed materials on behalf of others, order picking and packaging product literature. Electronic processing of orders for others; customer services, namely providing customer service and product inquiry services via telephone and e-mail for others