Consulting services in the field of selection, implementation, and diagnosing of problems related to computer-based information systems for small and mid-sized businesses utilizing a proprietary discovery methodology for identifying client business needs, desired outcomes and reporting in the distribution, manufacturing and franchise management categories; software development services, namely, customizing various Enterprise Resource Planning and Customer Relationship Management software and creation of ancillary software which can be deployed via a hosted or on-premise solution, creating new or revised business process systems and reporting systems enabling clients to have greater insights into and reports of their daily activities through tailored database applications; Application service provider (ASP), namely, hosting computer software applications of others