Business strategy reviews and governance, finance and capital planning, management team development, leadership development and coaching, succession planning; technology strategy and guidance, virtual CIO/CTO services, project implementation and planning, systems and solutions integration, social media infrastructure and content developement, namely Web site design and implementation, development of Web content and Web site hosting, process control and optimization tools, audit and measurement, planning and activity tracking, cost controls; business and marketing plan development, customer relationship management programs, branding strategy, social media strategy, advertising and promotional services; sales and customer service training, business consulting services and development of integrated tools relating to recruiting, performance metrics and feedback, formal performance reviews, staff development, coaching and training, and Human Resources forms and processes