Design, development, programming, customization, integration, implementation, maintenance, trouble-shooting, updating, and rental of computer programs and software; computer software research and engineering; computer software consulting; cloud computing services; software as a service; platform as a service; application service provider featuring application programming interface (API) software; software as a service for processing and generating natural language queries; software as a service using artificial intelligence for the generation of speech and text; providing of online non-downloadable software for multi-modal machine-learning based language, text, and speech processing; providing of online non-downloadable software for AI artificial intelligence chatbots; artificial intelligence and machine learning research and development services; providing of online non-downloadable software for artificial intelligence and machine learning.