Computer software; software for the analysis of customer service standards; software for data collection; downloadable electronic publications; downloadable instructional guides; downloadable business reports; electronic newsletters; downloadable electronic publications in the field of marketing and advertising, golf, leisure, spa, hospitality, food, beverage, hotels and retail

Business surveys; business appraisals; business consultancy; business analysis; business advisory services; benchmarking services for business management purposes; gathering and arranging statistical information; consultancy relating to management, strategy and organisation of businesses and personnel; compilation and management of computer databases; market research regarding customer satisfaction; promoting the goods and services of other by means of a preferred customer program; consumer research; providing commercial information to consumers; promoting the goods and services of others through the administration of sales and promotional incentive schemes; comparison shopping services; analysis of company behaviours; analysis of business trends; business data analysis services; business and advertising studies, research, analytics and information services; advice, consultancy, information, assistance, appraisals, valuations, audits, in the fields of marketing, advertising, promotions, business and/or customer behaviours, hospitality, food and beverages, and golfing entertainment; business investigation services; data collection services, including through premises visits; data verification services; survey services; conducting business surveys; conducting quality assurance surveys; conducting market surveys; reporting services; conducting paid surveys; collection of consumers' and professionals' opinions; collection, verification, analysis and reporting of crowd-sourced data, information, images, photographs, opinions, reviews, answers to questionnaires, answers to opinion polls, answers to surveys, for businesses; design and implementation of business research methodologies; real-time information and reporting services regarding points of sale, including points of sale organisation, cleanliness, customer service, staff, use of point-of-sale materials, use of marketing materials, use of advertising materials, products' presentation, prices; providing business reports; business data analysis; statistical studies; providing statistical information; computerised database management services; promoting the goods and services of others via computer and communication networks; subscriptions to electronic publications, electronic journals, electronic newsletters, business reports and/or internet websites; organisation, arrangement and conducting of conferences, conventions, seminars, events and exhibitions for business, commercial or advertising purposes; business consultancy services relating to the supply of quality management systems; information, advisory and consultancy services relating to the aforesaid services, all of the aforesaid services also provided online via a database or the internet

Provision of training; issuing of awards; certification in relation to awards; providing awards programmes; education services related to customer satisfaction; sporting and cultural activities; education and entertainment services relating to golf, leisure, spa, hospitality, food, beverage, hotels and retail; golf courses; golf instruction and tuition; arranging and conducting of sporting events and competitions; providing sports information; provision of facilities and equipment for playing golf; exhibitions, conferences, seminars and workshops, all relating to golf, leisure, spa, hospitality, food, beverage, hotels and retail; rental and hire of golf equipment; provision of electronic publications; information, advisory and consultancy services relating to the aforesaid services, all of the aforesaid services also provided online via a database or the internet

Provision of non-downloadable computer software; provision of non-downloadable software for the analysis of customer service standards; provision of non-downloadable software for benchmarking services against those of competitors; provision of non-downloadable software being a management tool to enable users to measure, improve and maintain standards of customer service; provision of non-downloadable software allowing consumers to compare sports venues; provision of non-downloadable software allowing consumers to compare golf courses; surveying, technical project studies, in particular, in the field of golf, leisure, spa, hospitality, food, beverage, hotels and retail consumer goods; formatting of the results of surveys, studies and investigations; collection, analysis and research of technical development data and technical information in the fields golf, leisure, spa, hospitality, food, beverage, hotels and retail, design, development, programming, installation, hosting and maintenance of online platforms for the storage, extraction, aggregation, management, tracking, analysis and exchange of information, data and reports in the field of marketing, business, golf, leisure, spa, hospitality, food, beverage, hotels and retail, staff management; quality control services for others; quality audits; research and development, for others, in the field of golf, leisure, spa, hospitality, food, beverage, hotels and retail; information, advisory and consultancy services relating to the aforesaid services, all of the aforesaid services also provided online via a database or the internet; provision of non-downloadable software for benchmarking services against those of competitors; provision of non-downloadable software being a management tool to enable users to measure, improve and maintain standards of customer service