Scientific and technological services, namely, scientific research, analysis, testing, technical support in the nature of monitoring of network systems, devices, endpoints, servers, and software, web and database applications to ensure proper functioning and 24/7 monitoring of network systems, endpoints, servers and web and database applications and notification of related events and alerts in the nature of automated or manual analysis, reporting, processing, notification of related events and alerts, feedback and sentiment input, technical administration of network systems investigation and review for others, and troubleshooting in the nature of diagnosing network and software problems in the nature of associated endpoints problems and performance measures, maintenance of computer software and cloud software, and assessment services in the nature of computer systems performance testing at user and network levels in the field of information technology (IT) infrastructure and component part monitoring and testing to surface, report and assess operational, performance, remediation and related metrics, as well as research and design services relating thereto in the field of information technology (IT) and software for network management, end user computing and digital employee experience (DEX) management; industrial analysis and research services in the field of information technology (IT) and software for network management, end user computing and digital employee experience (DEX) management; design, development, installation, updating, maintenance and rental of computer programs and software; design, development, installation, updating, maintenance, and rental of computer programs and software for the security of computing networks and computer networks, user authentication, detecting intrusions, analyzing user experience and device behavior and presenting the analysis of user experience and device behavior in graphic or text form; design, development, updating, and rental of computer programs and software for the analysis of computer network operations and user interactions; design, development, updating, and rental of computer programs and software for the security of computing networks and computer networks, user authentication, detecting intrusions, analyzing user behavior and presenting user behavior in computer networks in graphic or text form; cloud computing featuring software for use for assessing, measuring, managing and improving IT networks and connected device performance and end-user computing and experience through data analytics, in network management, end user computing, digital employee experience (DEX) and related employee efficiency, work productivity, and satisfaction analysis, in researching and analyzing the performance metrics of computers and other computer hardware in computer networks, in providing automated or computer-assisted services to end users, in collecting comments and feedback from users, in authenticating users, detecting intrusion, and analyzing user experience and device behavior, and in presenting the analysis of user experience and device behavior in graphic or text form; computer programming; computer system analysis; information technology (IT) consultancy; monitoring of computer systems by remote access to ensure proper functioning; monitoring of computer systems to detect breakdowns; electronic monitoring services for analyzing threats to data protection computer security to ensure proper functioning; monitoring of computer systems for the detection of unauthorized access or data protection breaches; outsourced services relating to information technology (IT), namely, outsource service providers in the field of information technology; technical support services relating to software, namely, troubleshooting of computer software problems; software consultancy; technological consultancy services in the field of information technology (IT), information architecture, computer system and endpoint network data analytics, and design of data analytics computer software; technological consultancy services in the technology field of computer software