Computer software in the field of customer relationship management; computer software for use as an application programming interface (API) in the field of customer relationship management

Customer relationship management services; customer relationship management; customer service management; management of customer loyalty, incentive or promotional schemes; outsourcing services in the field of customer relationship management; outsource service provider in the field of customer relationship management; provision of business information about consumers; commercial information and advice for consumers; customer loyalty services for commercial, promotional and/or advertising purposes; analysis and profiling of customers and businesses; targeted marketing and marketing services; promotional and marketing services provided via the Internet or through other electronic means; compilation of advertisements, marketing and promotional material for use on the Internet or by other electronic means; online advertising services on a computer network; direct mail advertising; dissemination of advertising matter; preparation and presentation of audio visual displays for promotional or advertising purposes; provision of business information, provision of computerised business information data; compilation of information into computer databases; computer database management; computerised database management services; computerised market research services; compilation of information for a computer database; database management; compilation of information onto databases; computerised data verification; customer relationship management services, namely, providing demographic information and purchase history profiles on customers and prospective customers via the Internet, wireless devices, hand-held web devices and electronic mail; information, consultancy and advisory services relating to all of the aforesaid services

Telecommunications services; telecommunications portal services; chatroom services; providing internet chatrooms; providing chatrooms on the internet; providing access to chatrooms; providing internet chatrooms; providing voice chat services; chatroom services for social networking; electronic communication by means of chatrooms, chat lines and internet forums

Support and maintenance services for computer software in the field of customer relationship management; software as a service (SaaS) services enabling automated customer relationship management; application service provider, namely, hosting, managing, developing, analysing, and maintaining applications, software and websites, in the field of customer relationship management; providing on-line non-downloadable software for use in accessing and managing marketing and promotional efforts and campaigns provided online and via mobile devices; providing temporary use of on-line non-downloadable software; design of customer relationship management software; support services in the use of computer software applications relating to customer relationship management; information and advice on the use of computer software applications, including customer relationship management software; design, development, implementation, configuration, adaptation and/or customisation of computer software, computer software platforms, data communications software, data processing software, data management software, content management software, customer relationship management software, sales automation software, marketing software and/or digital marketing software; cloud computing featuring software for use in customer relationship management; computerised data storage services; computerised storage of business information data; programming of computer software for reading, transmitting and organising data in the field of customer relationship management; design and development of computer software for reading, transmitting and organising data in the field of customer relationship management; design of information systems relating to management; design and development of software for database management in the field of customer relationship management; information, consultancy and advisory services relating to all of the aforesaid services