Business consultancy; business administration; provision of advisory and consultancy services relating to business management and administration; business data analysis services; data processing for businesses; business intelligence services; marketing and sales channel management services; customer relationship management services; data management services; computerised business records keeping; records management services for others; provision of advisory and consultancy services to business in relation to managing, monitoring, tracking, maintaining and renewing contracts; provision of advisory and consultancy services to business in relation to contract administration and management; provision of business management, advisory and consultancy services for the purpose of assisting businesses with customer relationship management; provision of business management, advisory and consultancy services for the purpose of assisting businesses with maintenance and administration of customer contracts and sales channel processes; provision of business management, advisory and consultancy services for the purpose of assisting businesses with utilising customer and market data to support business intelligence and business decision-making; provision of business management, advisory and consultancy services relating to data processing; provision of information (including online) in respect of all of the foregoing

Software as a service (saas); provision of web-based (non-downloadable) software applications, including applications accessible via mobile phone and other portable or hand-held devices; provision of web-based (non-downloadable) customer relationship management software; provision of web-based (non-downloadable) software for use by businesses, vendors, distributors and customers to manage, monitor, track, maintain and renew contracts; provision of web-based (non-downloadable) software for use by businesses, vendors, distributors and customers to automate and facilitate contract administration and renewal processes; provision of web-based (non-downloadable) software for use by businesses, vendors, distributors and customers to automate sales channel processes; provision of web-based (non-downloadable) software for use in managing, tracking and analysing business and customer data; provision of web-based (non-downloadable) software for use in supporting business intelligence and business decision-making processes; platform as a service (paas); platform as a service (paas) in respect of platforms for use by businesses, vendors, distributors and customers to manage, monitor, track, maintain and renew contracts; platform as a service (paas) in respect of platforms for use by businesses, vendors, distributors and customers to automate and facilitate contract administration and renewal processes; platform as a service (paas) in respect of platforms for use by businesses, vendors, distributors and customers to automate sales channel processes; platform as a service (paas) in respect of platforms for use by businesses, vendors, distributors and customers to access, manage, track and analyse business and customer data; hosting of databases and database content for others; web portal services (hosting); hosting a web portal for use by businesses and customers to facilitate management, maintenance and renewal customer contracts; software design, development and engineering services; designing, developing and hosting software applications, websites and databases for use in connection with managing, monitoring, tracking, maintaining, administering, processing and renewing customer contracts and other sales channel processes; technical data analysis services; provision of information and advisory services (including online) in respect of all of the foregoing