Business management assistance for companies; commercial business management assistance; business assistance for organizing company matters; business management of business innovation process; business management of business work processes; analysis of business management systems being business management analysis; business consultancy, information and inquiries; commercial administration of the licensing of the goods and services of others ;business administrative management of work-group software and documents; provision of business information regarding commercial matters, commercial communication and trading on computer networks and global communication networks; online information services, namely, providing an on-line searchable database featuring business process management (BPM) within the framework of management and consulting services for contact centers and the provision of contact center-related services; promoting the goods and services of others by providing hypertext links to the web sites of others; updating and maintenance of data in computer databases; computer file management services; systematization of data into computer databases; compilation of information into computer databases; business consulting in the field of data outsourcing and systematization; business consultation services in the fields of outsourcing, business and work-process management and management of human resources; outsourcing services; personnel management; business administrative management of telephone call centers for others; business management of call centers for others; advertising, marketing and promotional services; telemarketing services; sales promotion of services for others via advertising services

Telecommunication services namely, providing telecommunication access to internet, intranet and extranet; telecommunication services namely, providing telecommunication access to platforms and portals on the Internet and other media; providing telecommunication access to websites offering work-group collaboration and document creation and management services;providing telecommunication access websites and portals; provision of telecommunication access to Internet platforms for users; transmission of texts, photographs, dispatches, images, messages, data, sounds, music, videos and information via terminals on the Internet; providing on-line forums for transmission of messages among computer users; providing access to computer databases and web sites of others via a global communications network; electronic messaging of data; rental of access time to a computer system; rental of access time to databases and to database servers, particularly for global communication networks such as the Internet or private or restricted access networks; computer transmission of information accessible via a code or terminal; provision of access to search engines for users; providing telecommunication access to data or documents stored electronically in central files for remote consultation by any means of telecommunication; services for transferring telephone calls, namely, transfer of data by telecommunication

Design, development, installation, maintenance, hosting of a collaborative platform to facilitate sharing of information and communication; platform as a service [PaaS] featuring downloadable Business process management (BPM) computer software platforms within the framework of management and consulting services for contact centers and the provision of contact center-related services; providing temporary use of on-line non-downloadable software for engaging in social-networking; providing temporary use of on-line non-downloadable Business process management (BPM) computer software within the framework of management and consulting services for contact centers and the provision of contact center-related services; provision of search engines for obtaining data via communication networks; application service provider, namely, hosting of third-party application software; computer services, namely, creating an on-line community for registered users to organize groups and events, participate in discussions and participate in social, professional and community networking; developing customized web pages featuring user-defined information in the form of personal profiles, audio content, video content, photographs, text, graphics and data; hosting websites of others containing technology enabling online users to create personal profiles with information on social and business networking and to transfer and share such information on multiple infrastructures; provision of information in the field of designing computers, computer networks, computerized systems for management of work groups and documents via computer networks and global communication networks; computer system analysis; electronic data storage; processing and conversion of data or documents from physical to electronic media; computer software research; technical support services, namely, troubleshooting of computer software problems; information in the field of computer software design; technical consulting and advice in the field of information technology; computer technical assistance by phone, network and any transmission media, namely, technical support services, namely, troubleshooting of computer software problems