Downloadable computer programs using artificial intelligence, machine learning, and natural language processing for extracting the meaning from customer emails, customer texts, and electronic communications from customers; downloadable computer programs using artificial intelligence, machine learning, and natural language processing for gathering information relating to customer emails, customer texts, and electronic communications from customers; downloadable computer programs using artificial intelligence, machine learning, and natural language processing for generating automated responses to customer emails, customer texts, and electronic communications from customers; downloadable computer programs using artificial intelligence, machine learning, and natural language processing for generating reports for assisting the customer service, customer support and help desk functions of companies, automating the management, analysis and processing of emails, texts, and electronic communications from customers, and integrating with customer relationship management software and robotic process automation tools; downloadable computer software using artificial intelligence for automation of external and internal business communications; downloadable artificial intelligence and intelligent inference software for optimization of internal and external business processes, namely, for customer support and helpdesk activities, and for receipt, analysis, display, formulation and drafting of responses and answers to customer emails, customer texts, and electronic communications from customers; downloadable computer software for the management of third party companies, namely, downloadable computer software for task management and exchanging information; downloadable computer software for use in automating the management, analysis and processing of emails; all of the foregoing excluding software comprised of a system of forwarding messages via email to a pre-determined set of recipients; all of the foregoing excluding software relating to information messages and other electronic communications exchanged between persons in a family tree network of related persons; all of the foregoing excluding software in the fields of medical informatics and medical telematics

Systemization of information into computer databases; compilation of information into computer databases; business administrative assistance in the field of the management, processing and analysis of emails; business consultancy, namely, business consultancy regarding the administrative management of emails; all of the foregoing excluding services relating to forwarding messages via email to a pre-determined set of recipients; all of the foregoing excluding services relating to information messages and other electronic communications exchanged between each person in that person's family tree network of related persons; all of the foregoing excluding services in the fields of medical informatics and medical telematics

Software as a service (SAAS) services featuring software for automation of external and internal business communications; software as a service (SAAS) services featuring software using artificial intelligence, machine learning, and natural language processing for extracting the meaning from customer emails, customer texts, and electronic communications from customers; software as a service (SAAS) services featuring software using artificial intelligence, machine learning, and natural language processing for gathering information relating to customer emails, customer texts, and electronic communications from customers; software as a service (SAAS) services featuring software using artificial intelligence, machine learning, and natural language processing for generating automated responses to customer emails, customer texts, and electronic communications from customers; software as a service (SAAS) services featuring software using artificial intelligence, machine learning, and natural language processing for generating reports for assisting the customer service, customer support and help desk functions of companies, automating the management, analysis and processing of emails, texts, and electronic communications from customers, and integrating with customer relationship management software and robotic process automation tools; design, development, maintenance and updating of downloadable computer software that is used to manage business activates of third party companies; consulting services in the field of design, selection, implementation and use of computer software systems that are used to manage business activates of third party companies for others; design, development, maintenance and updating of downloadable computer software that is used to automate the management, analysis and processing of emails; consulting services in the field of design, selection, implementation and use of computer software systems that used to automate the management, analysis and processing of emails for others; technical consulting in the field of artificial intelligence (AI) software customization, machine learning software customization, and natural language processing software customization for use with the management, analysis and processing of emails; all of the foregoing excluding software and software as a service (SAAS) services relating to forwarding messages via email to a pre-determined set of recipients; all of the foregoing excluding software and software as a service (SAAS) services relating to information messages and other electronic communications exchanged between persons in a family tree network of related persons; all of the foregoing excluding software and software as a service (SAAS) services in the fields of medical informatics and medical telematics