Downloadable electronic publications, namely, brochures, articles, magazines and newsletters featuring information on sales and personal development techniques; digital materials, namely, downloadable electronic audio files, data files, images, and video recordings featuring sales and personal development techniques; computer software for use in data management in the field of sales and personal development techniques; computer games software; downloadable electronic workbooks and articles in the field of sales and personal development techniques; downloadable educational course materials in the field of sales and personal development techniques; computer application software for mobile telephones, tablets and other electronic mobile devices, namely, for use in data management in the field of sales promotion and personal development techniques; computer application software program featuring a training manual in the field of sales and personal development techniques; downloadable electronic training guides in the field of sales and personal development techniques; digital, optical and magnetic media, namely, CDs and DVDs featuring sales and personal development techniques

Services that directly assist the operation or management of a business, namely, online business networking services; advertising and dissemination of advertising material; business management; business management consultancy, also via the Internet; business management services, namely, providing customer relationship management services and sales support management services; business management consulting services relating to customer relationship management, sales support management and marketing automation; providing a website featuring content on general information in the fields of advertising, marketing and business services; business investigations; business administration; office functions; accounting; economic forecasting; business and account auditing; compilation of mathematical or statistical data; conducting marketing studies and public opinion polling; personnel recruitment and psychological testing for the selection of personnel; auctioneering and price comparison services; business advice and consultancy relating to franchising; psychometric profiling for recruitment of sales personnel; providing information about retail sales methods; sales demonstration for others; sales promotion; consulting in sales techniques and sales programmes; advisory services relating to customer service; business information and consultancy services provided online from a global computer network or the internet; computerised file management; arranging and conducting of fairs and exhibitions for business purposes; electronic commerce services, namely, providing consumer information about products and services via telecommunication networks for advertising and sales purposes; providing an online commercial information directory on the internet featuring prospective customers; advice on the administration of a customer loyalty program and sales promotional schemes; provision of information, advice and consultancy in the field of sales techniques

Educational activities, namely, classes, seminars, workshops, training and courses in the field of sales and personal development techniques; educational services, namely, online classes, seminars, workshops, training and courses in the field of business management; providing consulting services in the field of retail sales training; training services, namely, classes, workshops, seminars and courses in the fields of retail sales, customer relationship management, business skills and business management; providing on-line computer games; arranging of conferences and seminars relating to business; personal development training; life coaching in the field of personal and career development; publication of text books, journals, magazines and articles; lending books, tapes or other media and other publications; publication of corporate manuals for business management; providing online non-downloadable electronic publications, namely, books and articles about business management and sales techniques; online library services, namely, providing electronic library services which feature newspapers, magazines, articles, photographs and pictures via an online computer network; provision of information, advice and consultancy in the field of sales techniques, personal and career development

Hosting of websites; providing temporary use of online non-downloadable software for use in business management, marketing, promotion, sales, customer information, customer relationship management, sales support and employee efficiency; providing temporary use of online non-downloadable software to store, manage, track, analyze and report data in the fields of marketing, promotion, sales, customer information, customer relationship management, sales support and employee efficiency; providing temporary use of online non-downloadable software to transmit data among peer professionals in the advertising, marketing and business services fields; designing, developing, and maintaining computer software applications for others; providing internet search engines; designing websites featuring online forums for others; technical support services, namely, monitoring online forums of others; hosting of digital content on the internet, namely, on-line journals, blogs, electronic publications, audio and video recordings; provision of information, advice and consultancy in relation to hosting and design of websites