Downloadable electronic publications in the nature of journals, books, manuals, workbooks, training guides and teaching materials in the field of business education, management training, personnel development and personal presentation, personal communication and performance enhancement; downloadable electronic books in the field of business education, management training, personnel development and personal presentation, personal communication and performance enhancement; downloadable electronic training manuals in the field of business education, management training, personnel development and personal presentation, personal communication and performance enhancement; computer software, all for use in training, in the field of business education, management training, personnel development and personal presentation, personal communication and performance enhancement; computer applications software for use on personal computers, laptops, computer tablets and mobile telephones, all for use in training, in the field of business education, management training, personnel development and personal presentation, personal communication and performance enhancement; recorded CDs and DVDs, all containing training materials in the field of business education, management training, personnel development and personal presentation, personal communication and performance enhancement

Printed publications in the nature of journals, manuals, workbooks and teaching materials in the field of business education, management training, personnel development and personal presentation, personal communication and performance enhancement; books in the field of business education, management training, personnel development and personal presentation, personal communication and performance enhancement; printed training manuals and printed training guides in the field of business education, management training, personnel development and personal presentation, personal communication and performance enhancement

Business consultancy services; business advisory services; personnel management consultancy services; business management consultancy concerning human relations; public relations; appraisal of employee skills and competencies, namely, work analysis to determine worker skill sets and other worker requirements

Education and training services, namely, conducting classes, seminars, tutorials, conferences and workshops, providing interactive training via a global communications network, providing instruction, namely, classes, seminars, tutorials, conferences and workshops, by means of television and providing long distance education and training by means of correspondence courses and electronic communication, namely, classes, seminars, tutorials, conferences and workshops, all of which are in the fields of business education, management training, personnel development and personal presentation, personal communication and performance enhancement; personnel development training services; organising and conducting seminars and workshops, all relating to training in personal presentation, personal communication skills, performance enhancement, business and management; publishing of books, periodicals, e-books, audio books, journals, magazines, training manuals, electronic publications, in the field of business education, management training, personnel development and personal presentation, personal communication and performance enhancement; online electronic publishing of publications, books, periodicals, e-books, audio books, journals, magazines, training manuals, in the field of business education, management training, personnel development and personal presentation

Hosting online training materials for third parties; providing temporary use of non-downloadable software for users to access, download and upload online training materials; providing temporary use of non-downloadable software to enable users to undertake training courses