Computer software development tools, namely, computer programs to design and produce output from data, databases or other data sources; customer communication management software for creating, managing, customising, tracking and delivering data, accessible via the internet and other telecommunications networks; providing downloadable software applications for organising, profiling, customising, distributing and presenting digital information and content for use in business, sales, marketing and presentations; software for accessing, connecting, developing and managing distributed application software; computer software for use in database management; downloadable computer software for designing and generating documents and other written communications; downloadable computer software applications for designing and generating documents and other written communications; computer programs for designing and generating documents and other written communications; computer hardware; downloadable instruction manuals in electronic form in the field of management of customer communications

Business management; business administration; business advice relating to marketing; business advice relating to strategic marketing; advertising, marketing and promotional services; advertising, marketing and promotional consultancy, advisory and assistance services; loyalty, incentive and bonus program services, namely, administration of a customer loyalty program which provides discounts for downloading software, customer loyalty services and customer club services, for commercial, promotional and/or advertising purposes, and promoting the goods and services of others by means of the issuance of loyalty rewards cards in the field of customer communication; advice and information about customer services and product management and prices on internet sites in connection with purchases made over the internet

Research and development of technology in the field of computer software; design, development, creation, updating, implementation, installation, maintenance and upgrading of computer software; providing temporary use of non-downloadable computer software for creating, managing, customising, tracking and delivering data; hosting a website for on-line technical and user support services; hosting a web site for others for an on-line blog in the field of software applications and on-line software applications; design and development of computer hardware; installation, maintenance and repair of computer software; computer programming; computer software rental; computer program rental; computer software consultancy services