[ Downloadable electronic publications in the nature of questionnaires, psychometric tests and printed reports in the field of personnel development, organizational change, management and development, business management and leadership, performance and productivity provided on-line from databases or the Internet; downloadable electronic publications in the nature of educational, self-help and self-improvement guides; computer software for organizing and viewing business data; computer software for the assessment of personal data; electronic databases recorded on computer media containing information regarding personal attitudes, aptitudes and character traits; downloadable electronic publications in the nature of reports, guides, questionnaires in the field of personal attitudes, aptitudes and character traits; pre-recorded audio-visual media, namely, DVDs and video files featuring instructional, coaching and training information; downloadable electronic publications in the nature of manuals and instruction materials provided by electronic means and other on-line communications featuring business and organizational development information ]

[ Printed matter, namely, books, leaflets, manuals, questionnaires, tests and reports in the field of personal assessment relating to jobs and careers, leadership and team development, organizational change management, performance and productivity improvement; printed publications, namely, books and magazines in the field of business; printed questionnaires, namely, questionnaires for personal assessment; printed educational guides for career counseling; printed self-help and self-improvement guides; printed psychometric tests; printed reports in the field of psychometric testing; printed training guides in the field of personnel and executive coaching, leadership and team development, organizational change management and development and psychometric testing; printed manuals in the field of personnel and executive coaching, leadership and team development, organizational change management and development and psychometric testing; printed instruction materials in the field of personnel and executive coaching, leadership and team development, organizational change management and development and psychometric testing ]

[ business management consultancy and appraisal services; business consultancy and appraisal services; management, appraisal and consultancy services in relation to organizational change management and development, personnel management and performance management; business culture change consulting; business process management; preparation of business reports; human resources management; arranging, organizing and conducting psychometric tests, surveys, questionnaires and polls for testing professional competency; compilation, storage, analysis, retrieval and provision of business data and statistical information; compilation, storage, analysis, retrieval and provision of psychometric business data and statistical information; preparation of business, management and personal reports featuring character traits and aptitudes relating to job competency; business information, advisory and consultancy services relating to all the aforesaid; all the aforesaid including that provided on-line from a computer database or by means of the Internet; assessment analysis relating to business management; business assistance relating to franchising; business management; business advisory services relating to franchising; provision of business advice relating to franchising; provision of business information relating to franchising; advisory services relating to publicity for franchisees; provision of business assistance in the establishment and operation of franchises ]

Educational, instructional, coaching, training and teaching services, namely, courses, workshops and seminars in the field of executive coaching and leadership development; business training in the field of personnel and executive coaching, business training in the field of leadership and team development services, including the aforesaid in relation to organizational change management and development, business management, presentation skills, intercultural management, leadership, negotiating, stress management, team development and writing skills; business training in the form of performance and productivity improvement services; training in relation to the design and use of psychometric tests, surveys, questionnaires and polls; organizing and conducting classes, workshops, training courses, seminars, symposiums, conferences and exhibitions in the field of business training; publishing of questionnaires, magazines, reports, guides, including electronic publishing services; provision of online non-downloadable questionnaires, psychometric tests and reports; providing online non-downloadable electronic publications in the nature of questionnaires, magazines, reports, guides; production, presentation, distribution, syndication, networking and rental of television programmes, radio programmes, motion picture films, production and rental of videos, sound/video recordings and of electronic publications; providing on-line non-downloadable electronic publications in the nature of newsletters in the field of business leadership; non-downloadable manuals and instruction materials provided by electronic means and other on-line communications featuring business development and executive leadership; business training information, advisory and consultancy services relating to all the aforesaid; all the aforesaid including that provided on-line from a computer database or by means of the Internet

[ licensing of accreditation schemes featuring business and personnel consultants, as well as executive coaches ]