[ Downloadable electronic publications in the nature of questionnaires, psychometric tests and printed reports in the field of business organizational change, management and development provided on-line from databases or the Internet; computer software for organizing and viewing business data; computer software for the assessment of personal data; electronic databases recorded on computer media containing information regarding personal attitudes, aptitudes and character traits; downloadable electronic publications in the nature of questionnaires, leaflets, manuals, reports in the field of personal attitudes, aptitudes and character traits; pre-recorded audio-visual media, namely, DVDs featuring instructional, coaching and training information in the fields of personnel management and workplace performance, organizational change management and development; downloadable electronic publications in the nature of manuals, instruction manuals, leaflets, booklets, newsletters and reports provided by electronic means and other on-line communications featuring business and organizational development information ]

[ Printed matter, namely, books, leaflets, manuals, questionnaires, tests and reports in the field of personal assessment relating to jobs and careers, leadership and team development, organizational change management, performance and productivity improvement; printed publications, namely, books and magazines in the field of business; printed questionnaires, namely, printed questionnaires for personal assessment; printed educational guides for career counseling, printed self-help and self-improvement guides, printed psychometric tests; printed reports in the field of psychometric testing; printed training guides in the field of personnel and executive coaching, leadership and team development, organizational change management and development and psychometric testing; printed manuals in the field of business personnel development ]

[ business management consultancy and appraisal services; business management, appraisal and consultancy services in relation to organizational change management and development, personnel management and performance management; business culture change consulting; business process management; human resources management; arranging, organizing and conducting psychometric tests, surveys, questionnaires and polls for testing professional competency; compilation, analysis and provision of business data and statistical information; compilation, analysis and provision of psychometric business data and statistical information; preparation of business and management reports; business information, advisory and consultancy services; assessment analysis relating to business management; business assistance relating to franchising; business management; business advisory services relating to franchising; provision of business advice relating to franchising; provision of business information relating to franchising; advisory services relating to publicity for franchisees; provision of business assistance in the establishment and operation of franchises ]

Educational, instructional, coaching, training and teaching services, namely, courses, workshops and seminars in the field of executive coaching and leadership development; training services, namely, personnel and executive coaching, business training in the field of leadership and team development services, including the aforesaid in relation to organizational change management and development, business management, presentation skills, intercultural development, leadership, negotiating, stress management, team development and writing skills; business training in the field of performance and productivity improvement services; training in relation to the design and use of psychometric tests, surveys, questionnaires and polls; organizing and conducting classes, workshops, training courses, seminars, symposiums, conferences and exhibitions in the field of business training; publishing of questionnaires, magazines, reports, guides, including electronic publishing services; provision of online non-downloadable questionnaires in the field of executive coaching, leadership development, business training and personnel management; provision of online non-downloadable psychometric tests and psychometric reports; providing online non-downloadable electronic publications in the nature of questionnaires, magazines, reports, guides relating to leadership and team development, organizational change management, performance and productivity improvement; production, distribution, syndication and rental of television programmes, radio programs, motion picture films, production and rental of videos, sound/video recording and of electronic publications; providing online non-downloadable electronic publications in the nature of newsletters in the field of business leadership; non-downloadable manuals, instruction manuals, booklets and leaflets provided by electronic means and other online communications featuring business development and executive leadership; business training information, advisory and consultancy services relating to all of the aforesaid

[ Design of online surveys, forms, questionnaires and polls; research in the field of business and personnel management relating to workplace performance and productivity; undertaking research projects relating to workplace performance, namely, researching what enables people to consistently deliver measurable and sustainable results, maximize performance and achieve their potential ]

licensing of accreditation standards used to certify business consultants, personnel consultants and executive coaches