Downloadable electronic publications and data, namely, magazines, newsletters, forms, best practices, learnings, success stories, assessment results, improve change engagement scores and reports and cause effect result diagrams in the field of organizational change management, operational excellence and continuous improvement; computer software for collecting information of stakeholders and team members, collecting results as well as possible causes, mapping cause-effect result diagrams, evaluating desired results, measuring the improve change engagement scores, closing detractor loops, classifying provided comments, assigning comments to problem areas, addressing problem areas, identifying root causes, evaluation of changes, simulation of impact of changes, surveying and generating actionable data and reports in the field of improving change engagement and experience, root cause analysis, continuous improvement and operational excellence when organizations face changes or want to improve their effectivity and efficiency; computer programs for mobile phones, tablet PCs, thin clients laptops and desktops, namely, software for graphical organization modeling, design of cause-effect-result diagrams, workflow management, evaluation of changes and simulation of impact of changes, storing business intelligence as well as surveying and generating actionable data and reports; electronic data media, namely, USB drives and recordable DVDs

Business consulting, namely, commercial assistance relating to system implementation and system integration in relation to change management, operational excellence and continuous improvement and trouble shooting

Data processing software design; advice, development and installation relating to custom made and standard programs for the purpose of company organization and management; maintenance and development of computer software for company organization and management; computer security services for the transmission of confidential information, namely, restricted access to and by computer networks to and of undesired web sites, media and individuals and facilities, updating of computer software relating to computer security and prevention of computer risks; technological advisory services relating to the software and electronic networks used for electronic processing of business transaction, data analysis simulation, surveying and reporting