Computer programs for use in performance monitoring, session management, automated production and scheduling control, resource maximization and high volume transaction processing, and to control and ensure integrity of other computer programs; computer programs for use in word processing, document management, data retrieval, archival storage, calendaring, computer based training, calculations and the manipulation of spreadsheet data and speadsheeting, and statistical analysis; computer programs for use in graphics applications or the creation of graphics; computer programs for use in system analysis; computer programs for database management and use as a spreadsheet in the field of engineering; computer programs for use in data processing, communication between different software files, communication within business entities, communications between various hardware and software environments, networking between different hardware systems, interfacing or integrating between networks of hardware, operating systems and/or software, interfacing between computer databases, and to communicate and interface between different computer platforms and in local area networks; computer programs for electronic mail distribution; computer programs for use in information processing systems, namely, routing or movement of information from one application to another; and computer utility programs for use with the foregoing; computer programs for use in incident tracking and reporting; computer programs for data processing and data analysis for use in problems resolution; computer programs for data processing, data management, and use as a spreadsheet for use in project management; computer programs for use in cataloging, inventory, to control circulation, and to otherwise control operation of a library; computer programs which provide information on product fixes, product maintenance and product information; computer programs acting as an applications programming interface and providing connections between various software applications running on different hardware and software platforms and computer utility programs therefor; computer software for use in enterprise system management and enterprise integration that permits the transfer, transmission and integration of data, text, graphics and code between different application programs, operating systems, and computer platforms, provides an interface between computer networks for the transfer, transmission and integration of data, text, graphics, and code and enables the expanded use by transmitting application programs via interconnected computer networks and local networks linked by common protocols; enterprise system products, namely, databases recorded on cd-rom and proprietary protocols that enables the development of computer application programs and solves date-related problems; downloadable software for use in database management data retrieval, word processing, and for use as a spreadsheet; computer programs for data processing; data carriers, namely, blank CD-Roms and tapes, for recording and storing client data; data carriers, namely, CD-Roms and tapes containing data processing programs each excluding electronic agendas and software for the registration and/or printout of entries on loose-leafs for inclusion in diaries, loose-leaf-diaries and loose-leaf notebooks

Design and development of computer programs; [ renting of computer programs; ] maintenance and installation of computer programs each excluding electronic agendas and software for the registration and/or printout of entries on loose-leafs for inclusion in diaries, loose-leaf diaries and loose-leaf notebooks

[ Licensing of computer programs excluding electronic agendas and software for the registration and/or printout of entries on loose-leafs for inclusion in diaries, loose-leaf diaries and loose-leaf notebooks ]