Computer programs for use in performance monitoring, session management, automated production and scheduling control, resource maximization and high volume transaction processing, and to control and ensure integrity of other computer programs; computer programs for use in word processing, document management, data retrieval, archival storage, calendaring, computer based training, calculations and the manipulation of spreadsheet data and spreadsheeting, and statistical analysis; computer programs for use in graphics applications for the creation of graphics; computer programs for use in system analysis and engineering; computer programs for use in data processing, communication between different software files, communication within business entities, communications between various hardware and software environments, networking between different hardware systems, interfacing or integrating between networks of hardware, operating systems and/or software, interfacing between computer databases, and to communicate and interface between different computer platforms and in local area networks; computer programs for electronic mail distribution; computer programs for use in information processing systems, namely, routing or movement of information from one application to another; and computer utility programs for use with the foregoing; computer programs for use in incident tracking and reporting and problems resolution, project management; computer programs for use in cataloging, inventory, to control circulation, and to otherwise control operation of a library; computer programs which provide information on product fixes, product maintenance and product information; computer programs acting as an applications programming interface and providing connections between various software applications running on different hardware and software platforms; and computer utility programs therefor; computer software for use in enterprise system management and enterprise integration that permits the transfer, transmission and integration of data, text, graphics and code between different application programs, operating systems, and computer platforms, provides an interface between computer networks for the transfer, transmission and integration of data, text, graphics, and code, and enables the expanded use by transmitting application programs via interconnected computer networks and local networks linked by common protocols; enterprise system products, namely, databases recorded on CD-ROM and proprietary protocols that enables the development of computer application programs and solves date-related problems; downloadable software for use in database management data retrieval, word processing, and for use as a spreadsheet; computer programs for data processing; data carriers, namely, blank CD-ROMs and tapes, for recording and storing client data

Design of computer programs for others; computer program development; renting of computer programs; maintenance and installation of computer programs