business consulting and information services; disaster recovery services, namely, business planning and business continuity consulting; business management consultation services in the field of emergency response planning; providing business management information in connection with consulting and advisory services in the field of strategic planning; business consultation in the field of decision making for complex systems and systems interactions; business organizational assessments; management of telephone call centers for others; order fulfillment services; business process engineering; supply chain management; records management services, namely, document indexing for others; document management and tracking services; copying of documents for others; document reproduction; computerized and central file management and business file management; electronic file management in the nature of file authentication; management and business consulting services in the field of document and records and knowledge management; cost containment in the field of document and records management; leasing of office equipment