Computer software platforms for network communication apparatus; computer telephony software enables telephone activities to be performed through a computer; computer software that provided real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface; computer software for controlling self-service terminals; computer software for administration of computer local area networks; computer software for accessing information directories that may be downloaded from the global computer network; computer hardware and computer software programs for the integration of text, audio, graphics, still image and moving pictures into an interactive delivery for multimedia applications; communications software for connecting computer network users and global computer networks; network communication apparatus, namely, computer network adapters, computer network hubs, switches and routers, LAN (local area network) access points for connecting network computer users and network access server hardware; video telephones; mobile telephones; wireless telephones; walkie-talkies; data processors