Referrals in the field of automotive collision centers, automobile repair shops, automobile parts suppliers, rental car companies, new and used car dealers, automobile paints and supplies, automobile sub-contracted services and insurance products via the Internet, telephone, and electronic, printed, cellular and satellite media; providing business and commercial information services regarding automotive insurance companies, collision repair process, mechanical service and repair, insurance claims process, automobile paints and supplies, automobile parts, vehicle safety, manufacturer repair standards and automobile repair shops via the Internet, telephone, and electronic, printed, cellular and satellite media; providing business best practices information in the areas of automotive collision centers, automobile repair shops, automobile parts suppliers, automobile paints and supplies and automobile sub-contracted services; conducting business research and surveys; advertising, marketing and promotion services, namely, advertising and promoting the products and services of third parties; customer service in the field of auto maintenance; providing online customer auto maintenance tracking, namely, notifying customers when auto maintenance is due and tracking customer's auto maintenance services