computer software that provides integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface; enterprise software in the nature of a database for non-transactional data and a search engine for database content; computer programs for transferring data to and from computer programs and computer files; computer software and programs used to perform business operations and general office functions, namely, document authoring, storage, retrieval, document retention control; version history tracking, profiling, access control, and security, managing electronic mail, calendar and scheduling, desktop publishing, image editing, graphics creation and editing, drawing, computer aided design and drafting, creation of multimedia presentations, risk management, quality management, personnel management, project management, enterprise business management, and business financial management; computer programs and software for use in production and materials management, accounting and finance, quality management and plant maintenance, marketing and sales; computer software platform for software integration in the field of business management; communications software for connecting global computer networks; communications software for connecting computer network users; graphical user interface software; computer software for application and database integration; computer software for the collection, editing, organizing, modifying, book marking, transmission, storage, and sharing of data and information; computer software for use in customer relationship management; database management software for general use; business process integration software; resource management software; adaptive manufacturing software; object modeling software; application development software; predictive maintenance software; personnel and resource management software; device integration software; software for supply chain management; software for logistics management; Computer operating systems; computer operating programs; computer programs for document management; communications software for connecting computer network users; computer graphics software; computer search engine software; computer software for use in database management; computer software for spreadsheets; computer software for word processing; computer software development tools; computer software for the collection, editing, organizing, modifying, book marking, transmission, storage, and sharing of information and data; computer software for administration of computer local area networks; computer software for controlling and managing access server applications; computer software platforms for general business use; computer software for processing images, graphics, and text

Printed materials, namely, catalogs, manuals, and operating instructions, featuring information on the operation of computer software

Internet services, namely, the preparation and provision of data and information on the internet about distribution, marketing, sale, and outsourcing of computer programs and software

Training in the creation, design, development, use, and application of computer programs and software; data processing training

Internet services, namely, the preparation of data and information on the internet about development, creation, programming, execution, effect, production, application, use, way of working, operation, modification, maintenance, updating, and design of computer programs and software; computer software consultation; computer software development; customization of computer hardware and software; computer software design for others; consultation services in the field of implementation of computer software systems for others; maintenance and repair of computer software; technical support services, namely, troubleshooting of computer hardware and software problems