Computer software development tools; Computer software for accessing information directories that may be downloaded from the global computer network; Computer software for application and database integration; Computer software for controlling and managing access server applications; Computer software for creating searchable databases of information and data; Computer software for encryption; Computer software for the collection, editing, organizing, modifying, book marking, transmission, storage and sharing of data and information; Computer software for use in customer relationship management (CRM); Computer software for wireless content delivery; Computer software for behavior modification for applications written in business application development programming language without changing either source code or the production database; Computer software platforms for customization of commercial applications without changing source code; Computer software that provides real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy¿to¿understand user interface; Computer software to automate data warehousing; Computer software, namely, an application allowing sales and field service employees to update and receive data stored in an enterprise's computer databases in real time, using a mobile device, with full telephony integration with the telephone and/or software features of the mobile device