Providing a web services enabled development platform and set of applications for use by professional service organizations that allows users to manage their finances, namely, billing, accounts payable, general ledger, purchase orders, objectives, fixed assets, profitability, expense reports, and collections; allows user to manage their practice by supporting conflicts resolution, records management and case management; provides users with a database to store transactional information and practice information and allows reporting against the data; providing a web services interface to integrate with external systems and provides a development environment that allows end users to customize the applications