Computer software for use in customer relationship management (CRM); Computer software for integrated systems including business planning, business management, customer service, human resources, information management, project management, asset management, and procurement; Computer software for integrated systems including business planning, business management, customer service, human resources, information management, project management, asset management, and procurement that may be downloaded from a global computer network; Computer software, namely, an application allowing sales and field service employees to update and receive data stored in an enterprise's computer databases in real time, using a mobile device, with full telephony integration with the telephone and/or software features of the mobile device

Application service provider (ASP) featuring software in the field of integrated systems including business planning, business management, customer service, human resources, information management, project management, asset management, and procurement; Application service provider (ASP), namely, hosting computer software applications of others; Computer network design for others; Computer security service, namely, restricting access to and by computer networks to and of undesired web sites, media and individuals and facilities; Computer service, namely, acting as an application service provider in the field of knowledge management to host computer application software for searching and retrieving information from databases and computer networks;; Computer service, namely, acting as an application service provider in the field of knowledge management to host computer application software for the collection, editing, organizing, modifying, book marking, transmission, storage and sharing of data and information; Computer services, namely creating indexes of information, sites and other resources available on computer networks; Computer services, namely monitoring, testing, analyzing, and reporting on the Internet traffic control and content control of the websites of others; Computer services, namely, creating and maintaining web sites for others; Computer services, namely, data recovery services; Computer services, namely, designing and implementing network web pages for others; Computer services, namely, designing and implementing web sites for others; Computer services, namely, filtering of unwanted e-mails; Computer services, namely, managing web sites for others; Computer services, namely, monitoring the websites of others to improve scalability and performance of websites of others; Computer software consultation; Computer software design for others; Computer software design, computer programming, or maintenance of computer software; Computer software development; Consultation services in the fields of selection, implementation and use of computer hardware and software systems for others; Consulting services in the field of design, selection, implementation and use of computer hardware and software systems for others; Customization of computer hardware and software; Design and development of online computer software systems; Design of home pages, computer software and web sites; Installation of computer software; Integration of computer systems and networks; Maintenance of computer software; Registration of domain names for identification of users on a global computer network; Repair of computer software; Technical support services, namely, troubleshooting of computer hardware and software problems; Updating of computer software for others