Customer service in the nature of providing assistance to customers when they have a business problem or concern in the field of providing multiple user high bandwidth dial up and dedicated access to the Internet to enable electronic access to computer software, Internet websites, Internet web software applications, electronic databases, digital content, and business computer software applications of others that are accessible via the Internet; customer service in the nature of providing assistance to customers when they have a business problem or concern in the field of managed hosting in the nature of the hosting of computer software, Internet websites, Internet web software applications, electronic databases, digital content, and business computer software applications of others that are accessible via the Internet; customer service in the nature of providing assistance to customers when they have a business problem or concern in the field of managed hosting in the nature of hosting computer software, Internet websites, Internet web software applications, electronic databases, digital content, and business computer software applications of others that are accessible via the Internet through the use of secure and environmentally controlled computer facilities; customer service in the nature of providing assistance to customers when they have a business problem or concern in the field of managed hosting in the nature of leasing, updating, repairing, troubleshooting, customization, and monitoring, reporting on, and optimizing the performance of computer hardware and software that support hosted computer software, Internet websites, Internet web software applications, electronic databases, digital content, and business computer software applications of others that are accessible via the Internet; customer service in the nature of providing assistance to customers when they have a business problem or concern in the field of technical support services for managed hosting in the nature of providing back-up computer programs, facilities, and hardware to support hosted computer software, Internet websites, Internet web software applications, electronic databases, digital content, and business computer software applications of others that are accessible via the Internet; customer service in the nature of providing assistance to customers when they have a business problem or concern in the field of computer services for managed hosting in the nature of data recovery from hosted computer software, Internet websites, Internet web software applications, electronic databases, digital content, and business computer software applications of others that are accessible via the Internet; and customer service in the nature of providing assistance to customers when they have a business problem or concern in the field of managed hosting in the nature of monitoring and reporting on the performance, availability, and errors of hosted computer software, Internet websites, Internet web software applications, electronic databases, digital content, and business computer software applications of others that are accessible via the Internet

managed hosting in the nature of troubleshooting the performance of computer software that supports hosted computer software, Internet websites, Internet web software applications, electronic databases, digital content, and business computer software applications of others that are accessible via the Internet; and managed hosting in the nature of troubleshooting the performance of computer hardware that supports hosted computer software, Internet websites, Internet web software applications, electronic databases, digital content, and business computer software applications of others that are accessible via the Internet