Computer e-commerce software to allow users to perform electronic business transactions via a global computer network; Computer software for accessing information directories that may be downloaded from the global computer network; Computer software for communicating with users of hand-held computers; Computer software for controlling and managing access server applications; Computer software for creating searchable databases of information and data; Computer software for the collection, editing, organizing, modifying, book marking, transmission, storage and sharing of data and information; Computer software for human resource management; Computer software for human resource management that may be downloaded from a global computer network; Computer software platforms for human resource management; Computer software, namely, an application allowing sales and field service employees to update and receive data stored in an enterprise's computer databases in real time, using a mobile device, with full telephony integration with the telephone and/or software features of the mobile device; Computer telephony software ; Database management software for human resource management